- If the client wants to cancel the tour, he/she must intimate Shri Bala Ji Tours in writing or on mail to us at our office address on working days within office time. If one or more persons have signed the booking form for themselves and for others mentioned in the form, communication signed by such signatories would be treated as valid communication and shall commence only from the time the written request reaches Shri Bala Ji Tours office on working days within office time. In case of cancellation, the following cancellation charges would apply.
- In case of death of any client / customer after booking the tour and before the date of departure of the tour, the legal heir of the client / customer needs to submit the death certificate of the client / customer to Shri Bala Ji Tours along with letter of cancellation of the tour. The cancellation policy as mentioned above will be applicable in the event of death as well. The person claiming the refund for the tour booked by the now deceased client / customer has to prove by showing original document like the death will of the deceased client / customer. Refund if any will be given only to the legal heir of the deceased, by an account payee cheque, as per the cancellation policy.
- It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, airlines and train booking/reservation, rides, cruises, meals, entrance fees, optional tours etc. due to any reason whatsoever.
- Shri Bala Ji Tours reserves the right of sending messages on your mobile phones to update you for various reasons like payments, visas, flights or similar.
WHEN A CANCELLATION IS MADE
CANCELLATION CHARGES PER PERSON
Clear 45 working days or more prior to the date of departure of the tour.
Clear 44 to 30 working days prior to the date of departure of the tour.
70% of the tour cost
Clear 29 to 16 working days prior to the date of departure of the tour.
80% of the tour cost
Less than 15 clear working days prior to the date of departure of the tour.
100% of the tour cost
If the client does not show up on the tour
100% of the tour cost